🐶💛 Return Policy

We want you to love your purchase as much as your pets do!
If you’re not completely satisfied, we’re always happy to help 🐾

🕒 30-Day Money-Back Guarantee

You have 30 days from the date of delivery to request a return — no stress, no worries.

✅ Eligibility for Returns

To qualify for a return:

  • The item must be in original condition

  • The product must not be damaged due to misuse

  • Proof of purchase is required

📩 How to Start a Return

  1. Contact our support team at [your email here]

  2. Share your order number and reason for return

  3. Our team will guide you through the process step by step 🐾

💸 Refunds

  • Once we receive and inspect your return, we’ll notify you

  • Approved refunds are sent to your original payment method

  • Refunds are processed within 5–10 business days

🚚 Shipping Costs

  • Original shipping fees are non-refundable

  • Return shipping costs are the customer’s responsibility
    (unless the item is defective or incorrect)

⚠️ Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within
48 hours of delivery, and we’ll make it right ❤️

❌ Non-Returnable Items

  • Items damaged due to misuse

  • Items returned after 30 days

🐾 Thank you for choosing us — clean homes, happy pets!